DELIVERY

Greece
Cost - Delivery within any area of Greece is FREE, and this is not affected by value of order, size or weight.

Delivery timescales - All orders placed by 14:00 (Athens +2 GMT) will be actioned the same day. Any orders received after 14:00 will be actioned the following working day. Order placed on Saturday after 12:30 and throughout the weekend will be actioned on Monday.

We aim to deliver within 1-2 working days (some destinations that are not easy to reach may take 2-4 working days).

Couriers - All orders within Greece are delivered by ACS COURIER SERVICE.

International
Cost -
Delivery to other countries is charged at a flat fee of 17€ and this is not affected by value of order, size or weight.

Delivery timescales - All orders placed by 14:00 (Athens +2 GMT) will be actioned the same day. Any orders received after 14:00 will be actioned the following working day. Order placed on Saturday after 12:30 and throughout the weekend will be actioned on Monday.

Delivery timescales will depend on the country. For most European countries it takes 2-4 working days. We will confirm to you how long it will take when you place the order. If you need to know before you place the order please email us at info@cozyshop.com with the full address.

Courier - All the orders abroad are delivered by DHL.

RETURN POLICY

You are able to return unsuitable items within 14 days of the date shown on the dispatch note. cozyshop.com offers you free returns using our courier service.

Products should be returned to us in the condition they were in when delivered to you, together with all accessories and packaging that were supplied with the Product(s).

The Return Form must be completed and included in the package that you return to us. On the form you will find a label with the return address. You may request replacement or refund.

If you need further information please email info@cozyshop.com